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Implementing an HIS project: everyday features and practicalities of NHS project work

John Mariani

Mark Rouncefield

Department of Computing, University of Lancaster

This article considers some of the everyday practicalities of delivering an electronic health record project within an NHS hospital trust. Using ethnographic, observational data we document how and in what ways the orderly character of project work is achieved against a background of battles and negotiations to deliver the project within and despite various organizational contingencies and constraints.

Key Words: ethnography • hospital information system (HIS) • project work

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