Advanced Search

Journal Navigation

Journal Home

Subscriptions

Archive

Contact Us

Table of Contents

Click here to sign up for SAGE Journal Email Alerts today!

Sign In to gain access to subscriptions and/or personal tools.
Health Informatics Journal
This Article
Right arrow Full Text (PDF)
Right arrow References
Right arrow Alert me when this article is cited
Right arrow Alert me if a correction is posted
Services
Right arrow Email this article to a friend
Right arrow Similar articles in this journal
Right arrow Alert me to new issues of the journal
Right arrow Add to Saved Citations
Right arrow Download to citation manager
Right arrowRequest Permissions
Right arrow Request Reprints
Right arrow Add to My Marked Citations
Citing Articles
Right arrow Citing Articles via Google Scholar
Right arrow Citing Articles via Scopus
Google Scholar
Right arrow Articles by Preston, H. J.
Right arrow Articles by Jackson, F. A.
Right arrow Search for Related Content
PubMed
Right arrow Articles by Preston, H. J.
Right arrow Articles by Jackson, F. A.
Social Bookmarking
Add to CiteULike   Add to Connotea   Add to Del.icio.us   Add to Digg   Add to Reddit   Add to Technorati  
What's this?

Redesigning Health Administration for the Medical Profession

H. J. Preston

F. A. Jackson

This study is based on an analysis of administrative information processes within outpatient clinics within an NHS acute Trust. The aim is to improve outdated practice. Problems had previously been identified but the Trust had considered neither process refinement nor replacement. In order to determine a means for overcoming the emerging cultural obstructions, Ward and Elvin's 1999 framework for managing IT-enabled business change [1] provides a means to assess the likelihood of successful system improvement. This now needs to be updated in the light of the revised framework by Elvin and Davies [2]. The current study concludes that process improvement would not deliver all of the anticipated benefits without process replacement.

Key Words: clinical governance • IT-enabled change • outpatients • process design

Health Informatics Journal, Vol. 9, No. 1, 33-37 (2003)
DOI: 10.1177/1460458203009001003
Add to CiteULike CiteULike   Add to Connotea Connotea   Add to Del.icio.us Del.icio.us   Add to Digg Digg   Add to Reddit Reddit   Add to Technorati Technorati    What's this?