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Understanding business intelligence in the context of healthcare

Tobias Mettler

Institute of Information Management, University of St Gallen, Müller-Friedberg-Strasse 8, CH-9000 St Gallen, Switzerland, tobias.mettler{at}unisg.ch

Vivian Vimarlund

Department of Computer and Information Science, Linköping University, SE-581 83 Linköping, Sweden, vivvi{at}ida.liu.se

In today’s fast changing healthcare sector, decision makers are facing a growing demand for both clinical and administrative information in order to comply with legal and customer-specific requirements. The use of business intelligence (BI) is seen as a possible solution to this actual challenge. As the existing research about BI is primarily focused on the industrial sector, it is the aim of this contribution to translate and adapt the current findings for the healthcare context. For this purpose, different definitions of BI are examined and condensed in a framework. Furthermore, the sector-specific preconditions for the effective use and future role of BI are discussed.

Key Words: business intelligence • information management • information technology • performance management

Health Informatics Journal, Vol. 15, No. 3, 254-264 (2009)
DOI: 10.1177/1460458209337446
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P. A. Bath
Special issue editorial: The changing face of health informatics and health information management.
Health Informatics Journal, September 1, 2009; 15(3): 163 - 165.
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