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Health Informatics Journal
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Lessons learned from evaluation of the use of the National electronic Library of Infection

Gemma Madle

City eHealth Research Centre, City University, Northampton Square, London, EC1V 0HB, UKg.c.madle{at}city.ac.uk

Patty Kostkova

Research Centre, City eHealth Research Centrepatty{at}soi.city.ac.uk

Jane Mani-Saada

City eHealth Research Centrej.mani-saada{at}city.ac.uk

Anjana Roy

National Knowledge Service – TB Pilot, Health Protection Agency, 61 Colindale Avenue, Colindale, London NW9 5EQ, UKAnjana.Roy{at}hpa.org.uk

The National electronic Library of Infection (NeLI: http://www.neli.org.uk) in the UK is a freely available portal to key evidence and guidelines in the infectious disease field. This paper discusses 5 years of evaluation of the pilot library and how this evaluation informed design of the new library website. The importance of combining qualitative and quantitative evaluation is highlighted and the results of web access logs analysis, free text search query analysis and an online user survey are compared. The paper concludes with a discussion of lessons learned for future development and evaluation of this Internet digital library.

Key Words: digital library evaluation • Internet digital libraries • National electronic Library of Infection • user evaluation

Health Informatics Journal, Vol. 12, No. 2, 137-151 (2006)
DOI: 10.1177/1460458206063809
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